Dear Dr. Wible,
I wanted to pose a couple questions to you after reflecting on your TED talk and a couple of your stories. Also I wanted to say that I truly appreciate the awareness you’re bringing to the dysfunction in medical training,
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Dear Dr. Wible,
I wanted to pose a couple questions to you after reflecting on your TED talk and a couple of your stories. Also I wanted to say that I truly appreciate the awareness you’re bringing to the dysfunction in medical training,
…
I’m a family physician in Eugene, Oregon—a sweet town where folks are pretty darn friendly. I still do house calls. Patients often surprise me with gifts. And nearly every appointment ends with a hug.
Kindness is contagious.
I like to return the favor. So every few weeks I celebrate “patient appreciation day.” I thank patients with balloons and chocolates.
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Ever wonder what patients really want from doctors?
Is it the fancy buildings with marble fountains?
Is it the board certifications and diplomas on the wall?
Is it the expert medical jargon and starched white coats?
Nope. None of the above.
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Loyal patients are the lifeblood of a medical clinic. And devoted patients are worth their weight in gold. It’s a lot easier to care for an established patient that lots of one-timers who never return. Beyond ease of workflow, the economic benefits are fabulous. A loyal patient panel will stay with you (and pay you) through sickness and in health even if you don’t take their insurance—even if you choose to go cash only.
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