Sleep-deprived docs disclose hospital horrors →

Today the ACGME (Accreditation Council for Graduate Medical Education) made the reckless decision to increase work hours to 28-hour shifts for new doctors. Here are the catastrophic consequences of their decision. Here are actual quotes from physicians (de-identified with some patient details changed to protect confidentiality):

“I did my internship in internal medicine and residency in neurology before laws existed to regulate resident hours. My first 2 years were extremely brutal, working 110 – 120 hours/week, and up to 40 hours straight. I got to witness colleagues collapse unconscious in the hallway during rounds, and I recall once falling asleep in the bed of an elderly comatose woman while trying to start an IV on her in the wee hours of the morning.”

“I ran a red light driving home in residency after a 36 hour shift. Got pulled over. It was sobering: I was not fit to use my driver’s license, but I had just been using my MEDICAL license for over a day non-stop!”  

“I have made numerous medication errors from being over tired. I also more recently misread an EKG because I was so tired I literally couldn’t see straight. She actually had a subarachnoid hemorrhage and by misreading the EKG I spent too much time on her heart and didn’t whisk her back to CT when she came in code blue. She died.”

“After a 36-hour shift, I fell asleep and began dreaming while walking home—repeatedly. It was a four-block walk.”

“I fell asleep multiple times at the light at the intersection right at my neighborhood after call. I would see home was close and relax just enough. I had a baby and I was so afraid of forgetting him in the back seat if I ever had him with me I would put his bag in the front with me and my stuff in the back with him. Luckily, nothing bad happened in either situation but I just got lucky.”

“As a resident in a surgical specialty, my program routinely violated work hours, yet our attending physicians kept talking about how lucky we are because we have “work hour restrictions.” To fool my brain into not stopping, I’d lie to myself. I’d tell myself that if I just got out of bed at 3:30 one more time I could go to bed early that night, or if I just got through a few more notes I could go home and finish the rest tomorrow. I thought I could just keep going at that pace and nothing terrible would happened until I woke up in the ICU and a doctor told me I had tried to kill myself.”    

“In general surgery residency I had one week in which I worked 125 hour….I did a weekend of 72 hours in which I only got 4 hours of sleep. I would secretly hope to get in a car accident and maybe break a leg so that I would be forced to take off from work…just so I could get some rest.”

“During intern year at a program with a nominal 80-hour work week, I worked 100 hours per week for most of a month. I was interviewing a patient when I suddenly realized that I could not remember what I had just asked. I excused myself abruptly and rushed down the hall where I collapsed on the bathroom floor. I leaned against the wall and felt relaxed for the first time in weeks. My face was wet and I realized I was sobbing. I was so unaware of how exhausted and impaired I had become. I cried because I was tired, and also because the patient I was seeing deserved better attention and care than I was capable of providing. I couldn’t remember any details of his chest pain or risk factors for heart attack. I couldn’t even remember his name or his face. Only that he was friendly and he trusted me. I felt intensely guilty for not being able to stay awake, let alone think like a doctor. I nodded off while crying, propped up against the wall. I woke up and forgave myself. I think I was away from him for less than 10 minutes. I walked back into his exam room and said, “Where were we? Let’s start at the beginning to make sure I get this right. Because what you are saying is really important.” That month during my evaluation, my program director told me that my total number of work hours was a sign of inefficiency. I later learned that others were also working 80-100 hours per week but they falsified their hours to avoid criticism.”

“I have fallen asleep at the wheel thousands of times since medical school. I literally would wake up the next day in my work clothes and not even remember leaving the hospital. I drive from 45 min to 4 hrs to rural hospitals now and in training, currently working up to 7 straight 24’s in a row.”

“I was post call after a 30-hour shift and rear ended a car while driving uphill. No one was hurt but I remember the guy saying ” you hit me driving up hill.”

“I was so sleep deprived that I’d fall asleep while writing patient notes and write my dreams into the notes. I’ve fallen asleep on a pile of charts only to have the nurses cover me with blankets. I woke panicked because I was hours behind in my work. I’ve fallen asleep standing up in surgery and witnessed my attending doctors fall asleep while doing surgery. I actually passed out at the end of a 36-hour shift and woke up on a stretcher in the recovery room.” 

“A dear friend from med school died during her neurosurgery residency. Drove over a median into a tractor trailer after a 30+ hour shift. She left behind her family, including a twin sister and her fiance. She was 30.”

Sleep-deprived-doctor-dies

“I had married the year before residency, and for that first 2 years, I was either at work or asleep, so didn’t see my wife, and it was the start of the erosion of the relationship that led years later to divorce. I also suffered permanent health problems from extreme sleep deprivation. Prior to residency, I slept fine (8 hours/night) and had regular bowel habits. Since my internship, I developed lifelong severe insomnia, and went for decades on 4-5 hours of sleep/night, as well as severe constipation, using the toilet about every 5 days.”

“I was at one of the most humane programs in the country, yet as an intern and I would frequently gag on water while trying to drink. I knew by then that stroke patients and others with neurologic impairment had swallowing problems. Mine always went away while working less than 50 hours per week.”

“During internship I was driving home after a 30-hour call. It was dark and rainy out. The usual road I took home was closed, so after some roundabout driving I got on to the garden state parkway in NJ going in the wrong direction. Thankfully a police car saw me and pulled me over as I realized I was going into oncoming traffic. He escorted me all the way home.”

“I was working in the NICU and commuting 45 miles each way to and from the hospital when I was involved in a serious car accident in which my car was completely totaled. My program directors were upset that I did not make it back to work the next day (as I had to deal with insurance, get a rental car, etc.) Before this, I had a perfect driving record.”

“I was struck down with a very severe depression in the context of emotional conflicts and severe sleep deprivation, after doing a surgical rotation with every other night call and lots of degrading comments from the surgeons recommending that I go into nursing or teaching instead since those were “good professions for women.” This was 1983. I was supported in the sense that I missed 6 weeks of medical school without censure while I was too debilitated to move physically. I spent those weeks mainly sitting in a corner of my apartment, crying, and seeing my psychiatrist once/week for therapy and meds.”

“I have gained easily a hundred pounds over the years in part from eating to stay awake. The state police have woken me up on the side of the road many times when I pulled off the highway to sleep because I couldn’t stay awake until the next exit.” 

Are these the doctors you want to see in the hospital? Protect yourself and your loved ones. Always ask, “How long have you been on your shift, Doc?” 

Let the ACGME and Dr. Thomas Nasca know how you feel about their decision to allow doctors to work 28+ hours without sleep: Accreditation Council for Graduate Medical Education 401 North Michigan Avenue, Suite 2000, Chicago, IL 60611 or call 312.755.5000. Email Dr. Nasca: tnasca@acgme.org

Are you a sleep-deprived doctor who needs help? Contact me.

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Pamela Wible, M.D., reports of human rights violations in medicine. Have a story? Contact Dr. Wible.

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10 signs it’s time to quit your job →

Job Pain Scale Crop

Attention all nurses, nurse practitioners, physician assistants, midwives, doctors and anyone else in health care: here are the top 10 warning signs that it is time to quit your job. The first three are mine. The rest are from colleagues. If you recognize anything on this list, please quit your job. 

10. You feel nauseated when you see your clinic logo. You alter your commute to avoid streets with your clinic’s billboard.

9. Discouraged by the general despair among clinic staff, you try to be joyful. Then you’re reprimanded by the clinic manager for being “excessively happy.”

8. You dream of leaving medicine to work as a waitress. 

7. You envy your sickest patients and/or you develop a perverse pleasure in your patients’ pain.

6. You pray you will be diagnosed with cancer so you can get some time to sleep.

5. You spend your nights trying to keep patients alive while you imagine ways to die by suicide.

4. You work 16-24 hour shifts and have not had sex with your spouse in months.

3. You are a top-rated doctor, yet you daydream about walking into traffic, jumping through the window, or just dying in the course of a normal day.

2. You are counting down the days until retirement during patient appointments.

1. You change your computer password to “fuck [name of hospital where you work]!!!”

 

So where are you on the job pain scale?

Job Pain Scale Faces

 

If you’re job sucks & you’re still afraid to quit, watch this video now.

Need help? Join our teleseminar this Sunday.

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Pamela Wible, M.D., is a practicing physician and founder of the ideal medical care movement. View her TEDMED talk Why doctors kill themselves. Attend our upcoming retreat and learn how you can stop suffering and start loving medicine again. 

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Don’t think you’re a victim? You may be the victimizer. →

Pamela Wible Change Victims

Let’s talk about cycles of abuse. Sexual abuse. Domestic violence. Human rights violations. Why does this stuff continue? Why does a woman end up dating a violent man and then another violent man over and over again. Why does incest pass on from generation to generation? Why are some countries plagued with human rights violations decade after decade? How can we stop the abuse? Oppressors won’t apologize spontaneously. Change depends on the victims. Here’s the problem: victims who don’t realize they’re victims are at high risk of becoming victimizers—thus perpetuating the cycle of abuse.

In the history of human rights abuse, I’m fascinated by what was once normal. Slavery and segregation. Women denied the vote. Only men could be doctors. All normal. How did we normalize what’s totally unacceptable today? Common practice. If everyone’s doing it then it must be okay. The younger generation inherits the beliefs of the older generation. Until one day someone disagrees. 

People with new ideas are often ridiculed or vilified. Sometimes they’re killed. Until suddenly everyone supports the heretic-turned-hero. 

Arthur Schopenhauer, a German philosopher, once stated: All truth passes through three stages. First, it’s ridiculed. Second, it’s violently opposed. Third, it’s accepted as being self-evident.

The United Nations Declaration of Human Rights guides us toward right behavior. Yet human rights violations continue. In poor countries with dictators and right down the street within our very own hospitals. Institutional bullying and abuse of doctors and nurses trickles right down onto patients. Health care human rights abuse—it’s an oxymoron. Yet every day in first-world hospitals our doctors are working 28+ hour shifts and 100+ hour work weeks, many times without adequate food or bathroom breaks. Some docs are so sleep deprived they start hallucinating and having seizures at work! Common practice. Normal. But it’s not really normal. Is it? 

Why do human rights violations persist in our hospitals? Maybe it’s because victims don’t consider themselves victims. This is how we train doctors. Right? Sleep deprivation is a torture technique condemned by the United Nations, yet it’s also a medical tradition in American hospitals. I’ve been told tradition is just a bad idea held by a lot of people for a really long time. So why not change the tradition? What’s stopping us?

Stockholm syndrome maintains these cycles of abuse. It’s a condition in which victims develop empathy for their captors. Somehow, in a weird way, they support their oppressors. Call attention to their abuse and victims defend it. Docs with Stockholm syndrome fight to maintain antiquated medical traditions rampant with human rights violations. Why? To save us from future generations of lazy doctors, they warn:

Let’s not turn medicine into some coddling group hug where anyone with a brain can get through.

Physicians who complain about bullying are just spoiled brats and crybabies who are not cut out for a profession that has individual lives in the balance.

Younger docs living on trust funds just want to be treated like special snowflakes.

The newer generation of physicians is emotionally weaker and more likely to succumb to suicide.  

I just hope when I have a problem that I’m lucky enough to have one of the cold-hearted, knowledgable, and tough physicians, not a crybaby taking care of me.

Is it possible that some petunias tap danced into medicine ignorant of the fact that life is hard?

Doctors with Stockholm syndrome

In med school, I was called a flower child, I was ridiculed for crying with patients and was the brunt of many jokes for caring so deeply about my psych patients in particular. Years later after opening an ideal clinic (and helping hundreds of docs do the same), I was invited to deliver a keynote on how to create an ideal medical clinic. Check out the various comment cards after my speech:

She’s a nut. *  Thoroughly enjoyed her talk and will start a similar practice. * Too ideal. * Excellent and extremely informative. * Complete waste of time. * Charming, sweet, encouraging, and completely impractical. * Realistic insightful, and quite revealing about human nature. Excellent and so simple. * Totally unreal. 

My favorite physician feedback: “Oh my! Love and peace! No help at all with reality.” Fact: patients come to us for love, peace, hope, and healing. That is the reality. 

Truth passes through ridicule on its way to acceptance. So I accept that some doctors are on their way to embracing a more humane health care system amid their attacks on me, my patients, and those of us who are actually creating innovative medical models of the future. Remember: “Those who say it can’t be done should get out of the way of those doing it”

So tell the truth: Do you want a cold-hearted physician or a crybaby? If you think these are your only options, maybe you’re a victim too.

Liberate yourself from the abuse. Here’s how.

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Pamela Wible, M.D., reports on human rights violations in medicine. She is author of Physician Suicide Letters—Answered. View her TEDMED talk Why doctors kill themselves.

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Dying by Karōshi 過労死 (excessive work death) →

Where is your Karoshi Line?  Pamela Wible MD

Are you at risk of dying at work? Know your Karōshi Line. Learn how to protect yourself from an early death in this podcast. Listen in . . .

“One of my best friends form medical school died a few years ago, 55 years old, excellent health, swam every day. Genius—musician, internist, bicycle designer. His name was Patrick Tekeli. His death affected me deeply. Mother found him dead. Suicide? Who knows; I call it Karōshi (過労死)—I’m sure you’re familiar with that, ‘excessive work death.’ But he made a great impression on me. I’ve already submitted my letter of resignation. In a few months I’ll be off the RVU treadmill. I may still work a few months a year, but I won’t be a slave anymore. Cheers, ~ Jack Foust MD” 

In Japan working yourself to death is actually in the dictionary. Karōshi is a word that literally means overwork death. I’ve known many people who have died from overwork though I never knew there was a word for it. I’d further subdivide Karōshi into the acute and chronic varieties. After non-stop consecutive 32-hour shifts, this 30-year-old cardiologist Dr. Zhang nearly died from acute Karōshi. In this video he is seen coughing up more than 4 pints of blood.

Chronic overwork may be even more dangerous than acute Karōshi. Like a slow suicide, workers literally work themselves to their own graves. Most Karōshi deaths are due to strokes, heart attacks, or suicides. Karojishi is a suicide by depression or mental illness due to overwork.

In Japan, the “Karōshi line” is defined as a 60-hour work week (80 hours overtime per month based on the 40-hour work week). This line dictates the threshold over which a wrongful death lawsuit may be filed for government compensation.

As a reference resident physicians in US work 80+ hour work weeks (and some do 100 or more since the 80-hour work week cap remains unenforced by anything more than the honor system). In fact, the ACGME (accreditation body that oversees medical education in the US) is on the verge of lengthening shifts on new first year doctors to 28+ hours.

So I wonder how many hours a healthy human should actually work. What’s the optimal amount of time one can work and actually enjoy a normal lifespan with good health? I interviewed a random sampling of 14 people in the Pacific Northwest and the average response for a healthy workday: 5.8 hours.

Most folks felt 4-6 hours would give people enough time to exercise, eat well, care for their kids and enjoy their lives. On the high end, one guy said 10 hours if you’re job is great and 3 if your job sucks.

So what do you think? How many hours could you work each day without undermining your health or reducing your lifespan? Where’s your Karōshi line? Leave your response below.

Ready to jump of the medical assembly line? Download a free guide.

Join our physician teleseminar this week!

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Pamela Wible, M.D., is a family physician who reports on human rights violations in medicine. Most resident physicians work 28+ hour shifts. Many doctors die by Karojishi as discussed in this TEDMED talk Why doctors kill themselves. Dr. Wible is author of Physician Suicide Letters—Answered.

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How to say NO (for people pleasers) →

How to say NO to people pleasers

People pleasers are dangerous. They actually end up hurting people. Don’t be too nice anymore. Here’s how I recovered—and you can too! Listen in . . .

Check out the letter I just received:

Hi Pamela, I’m slowly making changes, but every day is a struggle. Part of my challenge is simply saying NO. I had a major breakthrough last week. My prior employer wants me to interview for another “job”…. I’m asking more questions before agreeing to go….like send me a job description/title and let me speak to someone about the current needs of the practice before making me drive over 3 hours on my vacation day!! Give me some specifics!! It’s been 7 days since I asked and I’ve yet to get a response. If you can’t answer simple questions then I don’t think I want to work for your organization! It sounds so dumb but it’s hard to say NO when I’ve been conditioned to be a YES person. It’s like they say jump and I say how high? It’s unfair and exhausting so I’m taking back control over my life NOW! ~ Erika

As doctors we’re used to being the straight-A valedictorian presidents of every club and organization. We’re people pleasers who submit to authority and we’re such do-gooder super-achievers that we tend to take on way more than we can handle. Saying no is a learned skill. Practice it now. In a mirror. With your kids, spouse, patients. To inspire you, here’s how I say no in my medical clinic:  (feel free to steal these)

1) I say no to medication refills between appointments. More than 30% of calls to my clinic were related to prescription refills. No more! I say no to any patient or pharmacy requesting a refill outside of an office visit. I clearly state this in my office policy on my outgoing phone message. If a pharmacy still leaves a refill request on my phone line, I simply press delete (best feeling ever!).

2) I say no to angry men who yell during office visits. After divorcing my ex who had anger management issues, I’ve decided that anyone with an anger problem should seek help from a specialist in anger (not me). Don’t project your anger at your boss, wife, or mother onto me. I will not tolerate any loud, hostile men in my life. 

3) I say no to charity care (yet I’ve never turned any patient away for lack of money in 12+ years). Medical care is not a passive experience. I expect patients to be actively engaged emotionally, physically, and financially. I give 110% to my patients and I expect an equal energy exchange in return. In the rare case that someone is truly unable to pay, I require that they donate their time to the community (soup kitchen, animal shelter, etc) just as I’ve donated my time to them.

4) I say no to assembly-line medicine. I didn’t invest decades of my life to become a caring and competent physician only to be held hostage in a big-box clinic seeing patients every 7-10 minutes. So I quit and opened my own ideal clinic where I see patients for 30-60 minutes (plus now I earn more too!).

Want to say NO to assembly-line medicine? Join our call this Sunday.

 

Boycotts & Microstrikes

Saying no has made my life awesome! Imagine if we all learned to say no. When large groups of people say no, governments, employers, and organizations respond. Plus the media loves it too!

Anytime you withdraw your participation or relationship with an organization or refuse to cooperate with a policy or job description, you are boycotting something. Boycotts create culture change—quickly. Think about the far-reaching impact of the bus boycott (when Rosa Parks said no she would not give up her seat). Withdrawing revenue (or revenue-generating employees) from a business in a capitalist culture is a sure way to get action. 

When employees refuse to work as a form of organized protest, a boycott becomes a strike. In the UK this past year junior doctors were on strike due to unsafe/unfair working conditions. The senior doctors supported them and so did 54% of the general public. No patients died as a result. A well-planned strike creates culture change—even in medicine—and without harming patients. In the US, I don’t predict an all-out physician strike; however, each doctor who says no and refuses to participate in for-profit insurance, corrupt organizations, or medical institutions that violate the human rights of their workers is essentially a microstrike. In large numbers, microstrikes take down entire industries. Just watch.

People pleasers actually hurt people 

By saying YES to corrupt organizations or employers that violate human rights of their employees, you are actually harming yourselves and others. The cycle of abuse in medicine is perpetuated by people pleasers who won’t say no. So congratulations! By saying no you are healing not only yourself. You are healing our wounded profession, your patients, and your community. Thank you!

When should you say no? Do share . . .

Need help? Join our recovery program for people pleasers.

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Pamela Wible, M.D., is author of Physician Suicide Letters—Answered and Pet Goats & Pap Smears. She reports on human rights violations in medicine and hosts biannual retreats to help her colleagues heal from their trauma.

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