The weird reason why “wellness programs” won’t work →

Wellness Committee

A few months ago, I got this invitation from the director of graduate medical education: 

We have 115 residents and no meaningful wellness program to speak of. My goal is to create not only a resident but also a faculty wellness program. To help jumpstart the endeavor, I would love to showcase your work and efforts. I would like to invite you to speak on physician depression and wellness to our residents and faculty. 

I love speaking on physician depression and suicide. Wellness . . . well, not so much. Yet last week I helped jumpstart their endeavor (see fun video). I just refused to call it a “wellness program.” Why? Wellness is the wrong word. 

Wellness is defined as the state of being in good health, especially as an actively pursued goal. Here’s the problem: actively pursued sounds like work. Wellness is too controlled, measured, and almost forced upon us. Who’s really excited to join a “wellness committee” this week? Or start a “wellness program” at work? Any volunteers? If you’re not that eager, here’s why: the word wellness is boring, overused, and totally uninspiring. Tack on another uninspiring word like committee or program after wellness and you’ve just killed the last drop of enthusiasm in the room. Weirdly, just saying “wellness program” makes us feel less well.

Yet in medicine we strive for wellness. We work hard to help patients be well. So we order lots of labs and tests and check lots of boxes on the electronic medical record to prove how well everyone is. We measure body mass index and blood pressure. We take Pap smears and search every orifice in the human body with scopes and bright lights. And at the end of your Pap and physical we write in the medical record “well woman exam.” How inspiring is that? Patients don’t seem inspired. Kind of a blah experience overall. But, hey, they’re well! Yep, we’re certifying people as mentally and physically well, yet they’re not real excited to be alive. How does that make any sense?

Weirdly, while we’re helping everyone else achieve “wellness,” physicians and med students have high rates of anxiety, depression, and suicide. So medical organizations are racing to create “wellness programs” as the big new innovative solution. Well that kinda seems like forward momentum. But can a wellness committee really save our doctors? Misery in medicine is at an all-time high. I get phone calls, Facebook messages, emails every day from miserable doctors like this one:

Today I realized that if I become a dog walker and charge $25/hour and walk 5 dogs per day I would make my equivalent salary with a lot less hassles. I’m seriously considering this as a career move. I could be the most over-qualified dog walker out there with a bachelors, masters, doctorate and specialty certification! Sometimes I also dream about becoming a Yogi and Herbalist, maybe a part-time Barista? Maybe that would be more helpful to society than the assembly-line medicine I currently participate in and I would likely be happier and healthier. What do you think?

Here’s what I think. This doctor is well. She’s got normal vital signs. She exercises and eats well. In fact, she’s as well as all the other doctors who tell me they’re dreaming of quitting medicine so they can start organic farms, get certified as yoga instructors, or move to cabins in the woods to write their novels about surviving the trauma of medical training. This is what well-adjusted rational doctors want to do these days. Wellness is not the antidote for misery. Happiness is.

Happiness is a state of well-being and contentment as in joy, delight, even bliss. I’ve never heard of a happiness committee. Maybe because happiness is so untamed. You can’t easily plan for laughter with a committee. Happiness is great and we certainly need more of it, but I’m aiming for something even better—exuberance. Exuberance is the quality of being full of energy, excitement, and cheerfulness. It’s uninhibited and spontaneous exhilaration that’s infectious. Exuberance is happiness on steroids. Physician exuberance is my specialty. Every year, I help hundreds of doctors overcome depression, anxiety, even suicidal thoughts, to become exuberant in medicine.

Oh, when I asked these 115 residents how many felt well, eight people raised their hands. When asked how many felt happy, I got about ten people. What about exuberant? One. Kinda. So I asked how many were sometimes exuberant? Three.

Exuberance is happiness on steroids

For those who are unfamiliar with the exuberant physician, I’ll share two case studies to demonstrate how to move from blah to exuberance (without a wellness committee stamp of approval).

Case study #1: Dr. Jennifer Zomnir, a family doc in Texas, thought she was living the good life at her 600-doc big-box clinic. Until her husband signed her up for our Live Your Dream Physician Retreat. She didn’t even realize she wasn’t living her dream (she looked about as happy as all the other docs in her clinic). So she arrives at our 150-acre hot springs retreat, has an epiphany that she deserves to live HER dream, quits her assembly-line job and launches her own ideal clinic. Now she works when she wants to, attends all her kids’ events (even takes her children on house calls). She sees all patients over 90 for free! Her patients are over-the-moon thrilled. She’s thrilled. In fact, she’s so ecstatic about her life that she asked me once if she should see a psychiatrist. Why? She’s thought she was manic. Nope. She’s just not used to experiencing exuberance. I recognize her exuberance because I feel the same way in my clinic. Joy and spontaneous exhilaration is our normal state. We should all jump out of bed each day like an excited three-year-old—full of awe and inspiration. That’s normal. Instead, physicians have normalized their unhappy lives so when they’re exceedingly cheerful they think need psychiatric care. Isn’t that weird?

Case study #2: Family doc in New York opens ideal clinic and is so overjoyed that she worries she’ll get arrested. Read her Facebook post:

Extremely Happy Doctor

So here’s the weird reason why “wellness programs” won’t work: they’re uninspiring and they mislead us from our real objective: happiness—even exuberance. So how do we get more exuberant doctors and less doctors-turned-dog-walkers? Not by starting a wellness committee. Let’s model what works. Showcase exuberant medical students and residents (there are a few in every program). Bring in exuberant doctors to teach in our medical schools and residences. They’ve already got it figured out.

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Pamela Wible, M.D., is a family physician and author of Physician Suicide Letters—Answered. View her TEDMED talk Why doctors kill themselves. Ready to live your dream in medicine? Join our upcoming retreat. For retreat scholarships, contact Dr. Wible.

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How medical training destroys physician self-confidence (& a quick fix) →

Emergency Self Esteem Kit

Most physicians appear self-assured. Yet even doctors have self-doubts. But who wants an insecure physician? A confident doctor inspires confidence in patients. So how do physicians cope with their hidden insecurities? 

I actually had no idea that doctors lacked self-confidence until twelve years ago when I began teaching physician business strategies to succeed in independent practice. When I ask physicians what they need most, self-confidence always ranks near the top. One doc told me, “I want my confidence back. Right now I don’t know what to think. I feel like I’ve been second guessed at every turn by administrators, ‘evidence-based medicine,’ peer reviews, and patients. I’m beaten down.” 

Physicians are highly intelligent. We enter med school as high achievers, top of our class—even valedictorians. We’ve got confidence. So where did it go? To investigate, I asked 189 medical students: “How has medical school impacted your overall self-confidence and/or self-esteem?” Of the respondents, 42% reported an increase, 50% reported a decrease, and 8% noted no change. 

Why do half of all medical students graduate with less self-confidence while 42% have more? I asked those I surveyed to share their thoughts. While some claim all the new knowledge and skill increased their self-confidence, others like Lynn share, “Med school completely destroyed my self-confidence. I am constantly feeling stupid and worried about failing out.”   

The most disturbing report comes from Claire: “I imagine all med schools are difficult, but mine is sadistic (a direct quote from our school counselor). My school is notorious for failing students—10-20% of every class every semester. It doesn’t matter if your brother just died, If you’re .01% away from passing any class, you’re dismissed. No makeup tests. Before med school, I was a 3.98 student. Today I’m a C+. Talk about deflating. I’ve gone to every department to figure out how to bring my grades up, but the response is, ‘you’re not smart enough.’ I know that’s not true, but it hurts that my school doesn’t think I belong here (but they’re happy to take my money). All this crap has culminated in a deep depression. I’ve developed test anxiety that paralyzes me during exams. The only help I’ve received is antidepressants. I constantly doubt myself. I even struggle to interact with my husband and son. I feel like an idiot for coming here—and even worse for dragging my family into this $200,000 mess without knowing if I’ll ever pay it off. I worry that I’ll never be able to practice medicine. It’s enough to drive anyone mad. Worst of all, I’ve become cocky just to deal with all the assholes that I’m surrounded by, but my confidence is down the toilet.”   

Often students report self-confidence being “destroyed in the didactic years” and “built back up in the clinical years” as reported by Oliver: “Medical school locked me in a study dungeon. I floundered, fell further behind, and felt intimidated to ask for help. I had gone from the top 10% at my undergrad to the bottom and felt completely helpless. One professor suggested I wouldn’t make it as a doctor. The school provided CYA-type meetings, but didn’t give actual help. Then I excelled in clinical rotations. I’m back in control of my world. If I continue on this trajectory, I’ll be more confident than ever, but that’s because I survived nearly being destroyed. The system isn’t set up to make you feel good about yourself, and some of my classmates are coming out ready to pay their debts and then retire from medicine.” 

Post traumatic student disorder?

What are the long-term effects of medical training on physician self-confidence? I asked 1,123 physicians the same question: “How did medical school and residency impact your overall self-confidence and/or self-esteem?” Of those who responded, 46% reported an increase, 46% reported a decrease, and 8% noted no change. Of those who reported a decrease, their experiences often led to chronic mental health issues, including PTSD, depression, anxiety—even suicide among their classmates. 

“I was near death when I departed my residency. I’ve personally known three very compassionate, competent residents who took their own lives while mired in their darkness and disillusion during my training. Medical school was a devastation in my life and forever changed not only my career path, but also my personal health, relationships, and my perspective on the medical field,” reports Laurel, who is no longer practicing medicine.          

“I had emotional whiplash in residency,” reports Rochelle, a solo family physician, “Attendings would gang up on one resident and say, ‘You’re destined to fail. You’re lazy.’ I received scathing reviews about ‘attitude’ and ‘difficulty with authority.’ I remember standing in my bedroom having these crazy panic attacks and thinking I could not go on. They stopped picking on me after a few months and picked on someone else, but I’d see it and it would make me sick. I personally know of one resident in every class who became suicidal while I was there. One had a car ‘accident’ and died going off a cliff but we all wondered if that was actually an accident.” 

Abusive preceptors who use fear-based teaching often undermined students’ education. Renee, an obstetrician shares, “It would be many years before I recovered from the fear of what was the motive behind a question. The sad thing is that I now realize most people are not coming at you in attack mode, and I had missed out on a lot of opportunities. However, most of my colleagues, it seems to me, have never recovered. Physicians do not befriend one another. They are either arrogant and don’t need friends, or distrusting and will never let you in.”  

“I entered medical school so very confident in myself and that was beaten out of me.” confirms Amelia, who is now applying to residency. “I was repeatedly told I was stupid. I was threatened with being sent away from my 6-month-old without warning for the sake of medical school. Motherhood was not supposed to be a priority. I was labelled ‘too emotional’ as I burst into tears after being bullied. I begged for help with my anxiety and was flatly denied any assistance.” 

Many female physicians also survived sexual harassment. Steve, an internist, confirms, “My residency director used to punish females who wouldn’t put out—medical school or residency, married or single. For us males, it wasn’t that bad.”   

“Our program director suggested we get slave T-shirts for the group.” according to Melissa, an internist, “In my residency mailbox I even received nasty anonymous you’re too fat notes, ads for diet pills attached.” 

Medicine often endorses a culture of groupthink that discourages dissent, discussion, and individuality. Jenny, an internist, recalls, “The further I progressed in my training, despite acquisition of more skills and knowledge, the more fearful I became. Criticism in various forms never ended. The further my confidence dwindled and I became more outwardly hesitant (despite feeling inwardly confident about my answer or plan) the more colleagues questioned my decisions. This may have to do with my almost extreme introversion and difficulty asserting myself. I watched colleagues often act and speak very confidently even when I knew they didn’t totally know what they were talking about. I never mastered this skill of acting confident even when in doubt. I felt it was disingenuous. My true opinions on what was best for a patient were frequently different from the group. I became afraid of expressing myself, even when I knew I was absolutely correct. Before medical school I was never afraid to be a dissenting voice, but I learned in residency that it did not matter if I was correct—disagreeing with someone higher up than myself, even if in the interest of patient safety, was not in my best interest.”  

Ann, a neurologist, summarizes, “One needs a trust fund of self-esteem in order to survive medical school and residency.”   

Insider secrets to physician self-confidence 

For every physician who reports a decline in self-esteem and/or self-confidence in medical training, another reports an increase. What’s the secret to thriving in medical training? Just getting into med school and residency is a confidence builder for most. After graduating, many physicians like my mom (a psychiatrist) believe they can survive anything. Physicians fared best in progressive schools that promoted student health and medical humanities. Having a good support system strengthens students’ self-worth as does a welcoming atmosphere of mutual respect and open communication. My medical school was wonderful,” Rochelle explains. “We were called ‘young doctors’ and generally allowed to question things. We were encouraged to report harassment and they told us, ‘You are all the brightest and the best and you are going to go on to amazing things.’” 

Throughout my research I’ve become aware of the predatory nature of some medical schools. So what can be done now to help the next generation of medical students and physicians? Let’s replicate what’s working. Here’s what the most progressive medical training programs already do:

1) Provide inspiring professors rather than cynical and abusive ones.

2) Create a collegial atmosphere in which physicians and students befriend one another.

3) Offer non-punitive academic support to all students.

4) Discourage all forms of harassment on campus with anonymous reporting.

5) Avoid fear-based teaching and pimping.

6) Provide accessible and confidential mental health care.

7) Uphold the human rights of their students.

What’s the self-esteem quick fix?

Medical training will become more humane. Yet systems are slow to change. What can med students and residents do now? Linda, a family physician, reports, “I think self-esteem is a more fundamental issue that is pretty set once you’ve reached med school and residency. My self-esteem is generally good, which is why I refuse to put up with this abusive medical system. I don’t let other people abuse me and I won’t allow this broken system to abuse me either.” I agree with Linda’s tactic. Salvage the self-confidence you have now and refuse to be abused.

Oh, and here’s something all med schools should hand out during orientation: an emergency self-esteem kit. This cool little kit contains a mirror on the back with a message “you are awesome.” Inside there’s a trophy for first place in specialness, self-esteem building stickers, a book of daily affirmations, and gold stars you can give yourself. Nobody makes it through medical training without some bumps and bruises to one’s self-worth from a challenging case or a cynical attending. I would have loved to have one of these emergency kits during med school. In fact, I just handed some out to a local residency program last week.

Pamela Wible, M.D., is a family physician who reports on human rights violations in medicine. View her TEMED talk Why doctors kill themselves. She is author of Physician Suicide Letters—Answered. Attend her upcoming retreat for medical students & physicians. For scholarships, contact Dr. Wible.


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Should pilots, doctors & truckers work 28-hour shifts? →

How long could you drive without dozing off? Maybe 8 hours? Possibly 10? How many hours do you think a long-haul trucker could drive without swerving into your lane? Would you ever want an 80,0000 pound rig coming at you with a guy behind the wheel who hadn’t slept in a day? Want to buckle yourself into your seat on a plane with a pilot cat napping on the control panel? How about a sleepy surgeon coming toward you with a scalpel? Does that seem like a good idea?

Sleep deprivation is more dangerous than working under the influence of alcohol. In fact, being awake for at least 24 hours is like having a blood alcohol content of 0.10% (higher than the legal limit in all states). Fatigue leads to car wrecks, plane crashes, and fatal medical mistakes. Thankfully, most employers have excellent safeguards so workers are well rested to prevent these catastrophes. Except for hospitals.

Today a reporter from Medical Economics interviewed me about the new debate over loosening the current work-hour restrictions for physicians-in-training. A proposal set to be finalized in the next few weeks would allow first-year residents to work shifts of up to 28 hours without sleep (as all other residents are already allowed to do) and would even allow any resident to work an unlimited number of hours without sleep without having to justify or document why they did so. I got pretty revved up so here’s a quick recap to get you up to speed.

Doctors-in-training (fresh med school grads) are called residents because they basically reside in the hospital and function as cheap labor (divide salary by hours worked and they earn less than minimum wage). Residents have traditionally worked grueling schedules with up to 72-hour shifts—or more. Though sleep deprivation is recognized as a torture technique and a violation of human rights, in medicine it’s a lifestyle, a rite of passage—even a badge of honor.

The truth is sleep-deprived residents have been running US hospitals for decades.

Until all hell broke loose in 1984 when Libby Zion (an 18-year-old college student) died in a New York hospital. Her father (a lawyer and well-connected journalist) stated, “I left her there with an earache and a fever” and “they sent her home in a box.” He soon discovered that her care was left to sleep-deprived residents without supervision. Legal battles ended with a 1989 New York Health Department requirement that doctors-in-training have adequate supervision and work no more than 24 consecutive hours with an average work week of 80 hours (rather than 100+). In 2003 the ACGME (Accreditation Council for Graduate Medical Education) applied these work-hour limits to all US residents. In 2011 ACGME capped first-year residents’ shifts at 16 hours. Note: work-hour restrictions remain unenforced in many programs (I still hear from residents who work more than 120 hours per week).

Sleep deprivation doesn’t stop after residency. One newly graduated resident was so exhausted that he developed seizures right in front of hospital administrators. Their response? Send him right back into the ICU to care for the sickest patients. Some docs are even forced to work 168-hour shifts like this physician whistleblower:

You may be wondering why residents don’t complain when their programs fail to uphold work-hour restrictions. Simple. Those who speak out face retaliation from program directors that may destroy their careers. Even worse, an investigation could result in lost accreditation for the entire residency (adversely impacting the future of all physicians in the program). So nobody says anything. Violations continue. Patients die. Physicians suffer. Some are so fatigued they die in post-call car accidents because they’re unsafe to drive home after work.

So what’s being done to improve working conditions?

Disgruntled doctors who are not “team players” are mandated to resilience training courses where they’re taught “work-life balance.” Physician “wellness” conferences and programs are popping up in every hospital where doctors are encouraged to relax and take deep breaths. Problem is meditation is not the treatment for human rights violations.

Rather than strengthen protection and enforce current work-hour caps, ACGME is discussing a return to the pre-Libby-Zion days by placing interns back on 28-hour shifts because they now believe longer hours could make patient care safer due to improved continuity with the same doctor. Yet a public opinion poll reveals 86% of Americans oppose lifting the 16-hour cap on first-year doctors.

Filmmaker Robyn Symon, producer of the forthcoming physician suicide documentary Do No Harm, personally handed a petition with more than 75,000 signatures to Thomas Nasca, M.D., the CEO of ACGME, demanding the agency take action to address the rampant human rights violations in medical training that lead to high suicide among medical students and doctors.

What other industry in the modern world requires employees to work 28-hour shifts? None that I’ve discovered. I wandered around town searching for anyone who works more than a day without sleep. I even interviewed PetSmart dog groomers to Starbucks baristas and spoke with pilots, truck drivers, and more. Here’s what I discovered.

Pilots fly a maximum of 9 hours during the day and 8 hours at night according to FAA regulations. Work week is 60 hours. They get bathroom breaks and can eat at their discretion and always have a co-pilot as backup. Truck drivers have strict hours-of-service limits as dictated by the Federal Motor Safety Administration. They can work 14 consecutive hours in which they can drive up to 11 hours. Maximum 60 hours work weeks. Bathroom breaks and meals are taken as needed.

My local PetSmart groomer works 8-hour shifts. During the holidays, she has witnessed a rare 10-hour shift. PetSmart groomers in Oregon must receive breaks per state labor laws and in my neighborhood they get two 15-min paid breaks and one 30-min unpaid break and generally work 40-hour work weeks which is considered full time. Similar story at my local Starbucks where baristas get two 10-min paid breaks and one 30-min unpaid break in an 8-hour shift during their 40-hour work weeks. Compare this with resident physicians who may work 28 (or more) hours per shift without breaks, meals, or sleep (with an 80-hour work week upheld by the honor system).

So what’s the worst case scenario if we don’t follow basic labor laws. At Starbucks maybe you’d get a bad cup of coffee. At PetSmart, Fluffy may be sent home with a bad haircut. No big deal. Right? Not exactly. My groomer explained that workers on long shifts are less likely to recognize animal distress resulting in dog and cat deaths during grooming.

If fatigued pilots have killed hundreds of passengers just by dozing off, if tired truckers have knocked out entire families on summer vacation, if overworked groomers could kill your dog, why are you placing your medical care in the hands of sleep-deprived doctors?

If you’re outraged, do something. Your apathy nearly guarantees that one day you and your loved ones will receive care from impaired doctors. Transform your rage into action. Libby Zion’s dad turned his fury over his daughter’s death into a teaching moment for the entire American medical education system. He’s dead now so he can’t protect us anymore. We have to save ourselves.

Please sign this petition to stop 28-hour shifts for our new doctors.

Sleep Deprivation Doctors

Pamela Wible, M.D., is a physician who reports on human rights violations in medicine. She is author of Physician Suicide Letters—Answered. View her TEDMED talk Why doctors kill themselves. Image credit Robyn Symon.

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My best advice for physicians in 3 minutes →

Last week I spoke at a residency retreat. A surgery resident asked for my big take-home message. Here it is (and this applies to everyone on the planet not just medical students and physicians).

https://www.youtube.com/watch?v=LIvumvFDyWw

Remember the dreams you had as a young adult. If you’re a medical student or physician, please dig out your personal statement that you wrote on the way into medical school. Read it again. Remember why it is that you’re doing all of this. They say that if you know the why you can survive almost any how (meaning you can survive almost any terrible day in the hospital or clinic if you’re fueled by your passion).

What fuels us is the image that we all had before we entered our chosen profession. When you entered surgery residency, you had a certain passion, a certain image of what you would eventually be doing. If that is serving poor people in Arkansas, please start planning how you will get to Arkansas and serve your chosen patients. If you want to do international health, start planning that now. Don’t wait until you graduate. Don’t think someone is going to come present you with your dream on a silver platter. You have to manifest your dream yourself and you’re the only one who can do it. Your residency program can’t do this for you.

Residency programs (and graduate schools of all kinds) can encourage you at intervals simply by asking, “what’s your dream?” Your advisor should ask you, “how are we doing on getting you to your goal of being a rural surgeon in Nebraska (like you said when you came in)?” I don’t think programs do this. Yet it’s so easy. And it costs nothing. 

Best Advice

My take-home message for everyone is don’t let your dreams die.

First find your own dream and start asking your colleagues, “what’s your dream?” That’s something anyone can do. Each day make it a habit to ask at least one of your colleagues, “Hey, if you could have anything when you graduate tell me what’s your dream? Tell me about your ideal practice. These conversations help us remember who we are and where we’re going in life. Plus the more people you share your dream with, the more expansive your dream will become. Need help? Contact me.

Please read “7 strategies to live your dream.” Attend our upcoming Live Your Dream Retreat for medical students and physicians. Contact Dr. Wible for scholarships.

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Ideal residency has therapy dogs, scribes & time for lunch →

Ideal Residency

I’m a fan of putting the end-user in charge. It’s an winning strategy all around. As an entrepreneur and community organizer at heart, I love bringing people together to create innovative solutions for their problems. Download MP3 and/or listen here to how it’s done (& how you can use this in your own life):

When I left assembly-line medicine in 2005, I invited my community to create their own ideal medical clinic. I collected 100 pages of testimony, adopted 90% of their feedback, and we opened one month later—with no outside funding. The first ideal clinic designed entirely by patients. Twelve years later we’re still going strong. Plus we’ve never turned anyone away for lack of money. Since opening our community clinic, I’ve helped doctors all over the country open ideal clinics too. Even helped an entire hospital system redesign themselves when I led 13 town hall meetings in 48 hours and collected 2830 pieces of qualitative data from their community. It’s so much fun! You may be thinking ideal clinics & hospitals seem too good to be true. You can do this too.  I’ll share my overall strategy (it’s simple!)  Grab a copy of my free guide to launching your ideal medical clinic here:

We all know it’s time to revamp medical education. So how do we create an ideal medical school or residency program? Put medical students and residents in charge, of course. Need help? Hey, I’d love to help your residency reinvent itself. I recently challenged 115 residents to design the first ideal residency. To encourage participation, I offered $6000 in cash & prizes. It was like the “Price Is Right” with everyone trampling each other to share their awesome ideas. Play video to see all the docs jumping over each other and piled up underneath me on the floor:

Want an ideal residency? Here’s what to do first:

1) Date night gift cards – Make a great deal with a local romantic restaurant for 50% off a bulk number of meals and then have them create gift cards to cover dinner for two. These gift cards would then be distributed to residents who have met milestones in the program so they could get to know their spouse again after being absent for a month. So simple. Right?

2) Mentorship program – Pair new residents with attendings or upper level residents who can take them under their wings. Zero cost. Lots of goodwill.

3) Mellow morning rounds – What if attendings were less “ramped up” during morning report? Try mellow Mondays. High anxiety just freaks people out and doesn’t improve learning or patient care. (People are already kinda freaked out in the hospital. Why add to the panic?) Experiment with new-and-improved teaching strategies.

4) Midday breaks – Residents would love to have some scheduled time to see the sun or walk their dogs. Possibly a 20-minute break with another resident so they could chat. One doc suggested that he could keep his pager on and just go to the gym for 30 minutes. These breaks would not count against lunch. Resident physicians would like to be able to eat lunch and see the sun on the same day. Seems reasonable. 

5) Lunchtime – Protected time for lunch that doesn’t involve lunch didactics so that doctors could have some down time to eat with mindfulness in silence.  So they can see afternoon patients with a fresh and relaxed attitude (without hypoglycemia).

6) Vegetarian food – Have a consistent vegetarian option in the cafeteria. That’s so common sense—healthy food in a health facilities like hospitals and clinics. Hey, maybe have a farmer’s market once per week in the hospital parking lot too!

7) Therapy dogs in clinic – Create a program with the local Humane Society to have an adoptable dog in the medical clinic so that doctors and patients could get pet therapy. I bet the dog would end up finding a home too!

8) Personal assistants – Assign one personal assistant for every 5-10 residents to offer household support and run errands during business hours.

9) Scribes or cap patient loads – Scribes would help residents complete chart notes allowing them to see more patients. If scribes are not possible then adjust resident patient loads to be more manageable for the safety of all involved. I bet this would reduce medical mistakes and malpractice claims too! What a winning idea.

10) Onsite childcare – One psychiatry resident shared that in her first two months of residency she only saw her daughter for six hours. We all know the deleterious impact of maternal (and paternal) deprivation. Children really do need to see their parents more than six hours per month. Right? 

11) Treehouse conference room – Maybe hold conferences outside or in some non-fluorescent less hospital-type location. I bet you would be the most popular residency in the country!

12) Leave work early – In the rare chance that residents complete work early, allow them to go home. Residents are happy to keep their pagers on if something comes up. Holding them hostage in clinic when their work is complete serves no purpose other than frustrating the trapped doctor.

13) Sharing a smile – Smiling or laughing at minimum once per day with the attending would improve morale. No cost. Simple strategy. Why not start today?

Many of these seem unbelievably simple and low cost. To achieve an ideal residency will require residents to be proactive and program directors to be open to never-tried-before ideas. Here are a few more tips for success:

How residents can create an ideal residency program:

1) Be actively engaged in improving your residency.

2) Present a complete plan to your program director (see date night example at 15:00 min on video).

3) Review the residency mission and vision statements and conform to their stated values. Use their own language.

4) Start with very simple and low-cost ideas first. Gain some momentum before going for a large overhaul.

5) Engage a champion in administration to help you.

How residency directors can create an ideal residency program:

1) Encourage residents to share their innovative ideas in an “ideal residency” brainstorming session.

2) Be open to new ideas no matter how off-the-wall and weird they may sound to you.

3) Ask residents about their dreams and how you can help them get there.

4) Pair attendings with individual residents for deep mentorship.

5) Avoid fear-based teaching with non-violent communication.

Creating an ideal residency isn’t that difficult. Maybe the ideal residency does have therapy dogs, scribes, onsite childcare, well-fed residents, and kind teachers who smile and laugh. It’s so simple really. We all want the same outcome—well-trained physicians who enjoy practicing medicine and provide great patient care. Love to hear what amazing things you do at your program. Please contact me if you need help.

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Pamela Wible, M.D., is author of Physician Suicide Letters—Answered. View her TEDMED talk Why doctors kill themselves. Ready to live your dream in medicine? Join our upcoming medical student & physician retreat. For retreat scholarships, contact Dr. Wible.

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